Privacy Policy
Effective Date: August 25, 2026
Montane Packaging, LLC (“Montane,” “we,” “us,” or “our”) operates the website located at https://montanepm.com (the “Website”). This Privacy Policy describes how Montane collects, uses, maintains, and discloses information obtained through the Website, through communications initiated through the Website, and through other business interactions with Montane, including trade shows, telephone inquiries, and email correspondence.
1. Information We Collect
Montane may collect personal information that you voluntarily provide when you submit a contact form, request a quotation, request information concerning our products or services, or otherwise communicate with us.
The information collected may include:
- Name;
- Company name;
- Email address;
- Telephone number;
- City, state, or other location information;
- Information concerning equipment or products of interest;
- Information concerning your products, packaging applications, or equipment requirements; and
- Any other information you voluntarily provide to Montane.
Montane may also collect limited technical information necessary for the operation, security, and functionality of the Website, such as IP address, browser type, device information, and pages visited.
2. Cookies
The Website may use cookies and similar technologies that are necessary for the operation and functionality of the Website.
You may configure your web browser to refuse cookies. Disabling cookies may affect the functionality of certain portions of the Website.
3. Use of Information
Montane may use information collected through the Website or through communications initiated through the Website for legitimate business purposes, including:
- Responding to inquiries and requests;
- Preparing quotations, proposals, and recommendations;
- Evaluating equipment and packaging requirements;
- Communicating with prospective and existing customers;
- Providing information concerning products, equipment, services, and capabilities;
- Coordinating sales, engineering, installation, service, shipping, logistics, and related business activities;
- Maintaining customer and prospective-customer records;
- Managing business relationships and transactions;
- Maintaining and improving the Website and its functionality;
- Protecting the security and integrity of the Website and Montane’s systems;
- Complying with applicable laws, regulations, legal process, or governmental requests; and
- Protecting Montane’s rights, property, and business interests.
Montane may contact individuals who have previously submitted information or otherwise communicated with Montane concerning products, services, equipment, capabilities, or other offerings that Montane determines may be relevant to the individual’s business or prior inquiry. Individuals may opt out of marketing communications at any time by using the unsubscribe mechanism included in the communication or by contacting Montane using the information provided below.
4. Text Messaging (SMS) Consent
Where an individual provides a mobile telephone number and consents to receive text messages from Montane, Montane may send text messages concerning the scheduling of appointments, service, order updates, and related business matters. Message frequency varies. Message and data rates may apply. Individuals may opt out of text messages at any time by replying STOP, and may reply HELP for assistance.
Notwithstanding any other provision of this Privacy Policy, mobile telephone numbers and text-messaging opt-in data and consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. This information may be shared only with service providers as necessary to deliver text messages on Montane’s behalf.
5. Storage and Retention of Information
Information submitted through the Website may be transmitted to Montane by email and may be entered into and maintained within Montane’s customer relationship management system.
The Website is operated from the United States, and information collected by Montane is processed and stored in the United States.
Montane retains personal information for so long as reasonably necessary to fulfill legitimate business purposes, maintain business and transaction records, respond to inquiries, manage existing or prospective business relationships, comply with legal obligations, and resolve disputes.
6. Disclosure of Information
Montane does not sell personal information as a source of revenue.
Montane may disclose personal information to third parties when reasonably necessary to conduct business, fulfill a request, provide products or services, or otherwise operate the business. Such third parties may include:
- Equipment manufacturers and suppliers;
- Freight, shipping, and logistics providers;
- Installation, maintenance, repair, and service providers;
- Business partners and other parties involved in providing products or services;
- Information technology, hosting, email, CRM, and other service providers;
- Professional advisors, including legal and accounting professionals; and
- Governmental authorities or other parties when required or permitted by law.
For example, information concerning a customer’s product, application, or equipment requirements may be provided to an equipment manufacturer or supplier when necessary to obtain equipment specifications, pricing, availability, engineering information, or other information required to evaluate or fulfill a customer’s request.
Disclosures under this Section 6 remain subject to the limitations on text-messaging opt-in data set forth in Section 4.
Montane may also disclose information when reasonably necessary to comply with applicable law, legal process, court order, subpoena, or governmental request, or to protect the rights, property, safety, or security of Montane, its customers, employees, or others.
7. Data Security
Montane maintains reasonable administrative, technical, and organizational safeguards designed to protect information in its possession against unauthorized access, disclosure, alteration, or destruction.
No method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, Montane does not guarantee the absolute security of information transmitted to or stored by Montane.
8. Children’s Privacy
The Website is intended for business use and is not directed to individuals under the age of 18. Montane does not knowingly collect personal information from individuals under the age of 18. If Montane becomes aware that such information has been collected, Montane will take reasonable steps to delete it.
9. Privacy Rights
Certain federal, state, and local laws may provide individuals with rights concerning personal information, including rights to access, correct, delete, or restrict certain uses of personal information.
The availability and scope of such rights depend upon the individual’s location and the applicability of the relevant law to Montane.
Requests concerning personal information may be submitted using the contact information provided below. Montane may require sufficient information to verify the identity of the requesting individual before responding to a request where verification is required or permitted by applicable law.
10. Third-Party Websites
The Website may contain links to websites or services operated by third parties. Montane is not responsible for the privacy practices, security, content, or policies of third-party websites.
Users should review the privacy policies and terms applicable to third-party websites before providing personal information to those parties.
11. Changes to This Privacy Policy
Montane may modify this Privacy Policy from time to time to reflect changes in applicable law, the Website, Montane’s business practices, or the manner in which information is collected or used.
Any revised Privacy Policy will be posted on the Website with a revised effective date.
12. Contact Information
Questions concerning this Privacy Policy or requests concerning personal information may be directed via mail or email to:
Attn: Compliance Team
Montane Packaging, LLC
562 E 330 S
American Fork, UT 84003
info@montanepm.com